Privacy Policy
What personal information Mo Katha collects and how it is used.
What we collect
Account details: email address or phone number, name, handle, profile photo, cover and the links you add to your profile.
Content you create: posts, voice recordings, books, comments, appreciations, saves, Mehfil chat and private messages.
Activity: post views (deduplicated per session), Mehfil RSVPs, follows, library and reading progress, and the time you were last active.
Payments: order records, amounts and the mobile number required by Cashfree. Card and bank details are handled by Cashfree and never reach Mo Katha.
How we use it
To run the service, show your public profile and published work, deliver messages and notifications, and give creators aggregate audience numbers. Creators never see which individual readers viewed their work.
Reading history shown on your Home screen is kept only on your device.
Who can see what
Your public profile and published work are visible to everyone. Drafts, saves, private messages, reports and purchase records are visible only to you and, where needed for moderation or finance, to authorised administrators.
Service providers
Mo Katha uses hosted infrastructure for storage and sign-in, Cashfree for payments, LiveKit for live Mehfil audio and Google for optional sign-in.
Account deletion and retention
You can delete your account from Account settings after confirming and recently signing in. Your profile and your published and draft work are removed.
Messages you sent to other people stay in their inbox so their conversations are not broken. Financial and audit records are kept where required for accounting, fraud prevention or legal obligations.
Grievances and complaints
A Grievance Officer has not yet been appointed. Their name and contact details will be published here before public launch.
Until then, signed-in members can raise concerns with the Report option on any post, profile or Mehfil. Every report is reviewed by the Mo Katha moderation team and the outcome is recorded.